What our recruits say

See what people like you have to say about their experience working at Epsilon.

Andrew Hatam
Business Systems Track
Irving, TX
Annie Benson
Client Services Track
Chicago, IL
Dylan Niehoff
Client Services Track
New York, NY
Basant Badr
Business Systems Track
Wakefield, MA
Thomas Sundstrom
Database Development Track
Lafayette, CO
Liz Stupay
Client Services Track
San Francisco, CA

Please select a graduate to see their replies

Andrew Hatam, Business Systems Track

Do you have any advice for students on getting hired for an internship or full time role?

My main advice would be to learn and understand Epsilon’s business before speaking to recruiters and interviewing. Read case studies of our previous work, especially if it’s with a store or brand that you support. I’m always impressed when I speak to students who show a deep understanding of what the company does. Taking a SQL course wouldn’t hurt either!

What new skills have you learned since joining Epsilon?

I’ve developed many new technical and professional skills in my career at Epsilon. The New Grad Program provided me with several trainings on topics such as business intelligence tools, SDLC methodologies, and even professional etiquette. I’m proficient at SQL and understand how relational databases function to a great extent. I’ve also learned how to interact with a client and deliver work based on their requirements.

Are your daily responsibilities structured, varied day to day, or a combination of both?

My day-to-day routine has many structured tasks but there is still lots of variation. Things such as new client requests, trainings, and meetings can change how my day plays out. I really enjoy my job’s balance between structure and variation and look forward to a new challenge every day.

How would you describe the office culture at Epsilon?

Epsilon has a laid-back, yet professional culture. Though we get to wear jeans and comfy shoes, we work hard and deliver results. If we are stressing over a challenging task, we can always take a break and play a game or two in the arcade. The company also values health and provides us with many options such as a 24/7 gym, health programs, and an annual fitness reimbursement. Since being healthy is important to me, I really appreciate the fact that my company supports these resources!

What was the best part of being in the Intern or New Grad Program (or both)?

The friends you make! My first day at Epsilon felt similar to starting a new semester in school since I was surrounded by peers my age who were also beginning their careers. We got to know each other well through several lunches, trainings, and company-sponsored events. Gaining a network through the New Grad Program really helped me with my transition from college to career.

Annie Benson, Client Services Track

How did find out about Epsilon, and why did you choose to work here?

I first heard about Epsilon when Bryan Kennedy, Epsilon/Conversant Chief Executive, came to speak at my alma mater. As an alumus of the same institution, Bryan spoke about how his education prepared him for a career in marketing and business leadership. His transition from the classroom to the workplace inspired me to apply for a position with Epsilon. There are many reasons why I chose to work at Epsilon, two of them being the strength of the New Grad Program and the opportunity to work with diverse individuals who have a variety of skills and expertise. Ultimately, Epsilon is a company that I desire to grow with, and I couldn’t have picked a better place to start my career.

Do you have any advice for students on getting hired for an internship or full time role?

It is really important to be yourself throughout the entire interview process. Many people understand the question, “Tell me about yourself” as an opportunity to expand on their resume and accomplishments. Don’t fall into that trap. Instead, talk about the compelling sides of you that aren’t represented on paper, and show the interviewer that you are more than a list of impressive experiences. Those impressive experiences will speak for themselves, and chances are, the interviewer will ask you about them later in the interview.

Are your daily responsibilities structured, varied day to day, or a combination of both?

While I have a set list of daily responsibilities, the majority of my to-do list is very different each day. My responsibilities change based on Client projects and needs. Therefore, I am always being challenged in new and growth-producing ways.

What is your favorite part of your job?

The best parts of my job are the people I work with. My team members are some of the most creative and dynamic minds I know. They challenge me to do my best and to grow every day.

How would you describe the office culture at Epsilon?

The Epsilon office culture is one of collaboration, ideation, and hard work. The downtown Chicago office has an open concept; meeting rooms have glass walls and desks are grouped together in open areas throughout the office. My coworkers form a community that works hard, and leaves room for fun. There are plenty of organized activities that bring everyone together, such as trivia nights, potlucks, and Habitat for Humanity build days.

What does the career path look like for someone in your role/on your team?

Client Services has a rather straightforward career path in terms of the types of roles that one can fulfill. With each role transition, the responsibilities become more focused on brand and tactical strategy, and tend to become less executional in nature. All Client Service roles are meant to function in a team setting, which means that collaboration and relationship building are key, no matter the job title.

Basant Badr, Business Systems Track & Leadership Rotation Participant

How did find out about Epsilon, and why did you choose to work here?

I found out about Epsilon through campus recruiting at BC. Epsilon was very involved by coming to career fairs, seminars, and networking events. It really showed they were invested and this encouraged me to apply. I was excited about joining the team because of the insightful conversations I had, the welcoming culture, and the robust New Grad training process.

Do you have any advice for students on getting hired for an internship or full time role?

Be proactive about reaching out to people who are doing the work you see yourself doing in the future! These conversations will give you perspective and will align your assumptions with a range of real experiences. When you start applying for internships or full time jobs, you’ll be able to demonstrate that you sincerely understand the inner workings of the position you’re interested in.

What was the biggest adjustment you had to make from college to the workplace?

There are so many to list but one of the most valuable is managing expectations. As a student, you are solely responsible for yourself. In the professional realm, the number of stakeholders increases and Epsilon taught me how to successfully navigate this new landscape.

What is your favorite part of your job?

My favorite part of the job is seeing the impact of our work when a project goes live. It is very worthwhile when a client’s business requirements become a tangible deliverable.

What was the best part of being in the Intern or New Grad Program (or both)?

The best part of the New Grad program is that you are coming in with a group of people who are all in the same shoes walking towards the same direction. Having this support system on day one is truly reflective of the Epsilon culture.

Dylan Niehoff, Client Services Track

How did find out about Epsilon, and why did you choose to work here?

I found out about Epsilon through a networking event at my school called Connect@Wes. I was paired up with an Epsilon recruiter and got to meet the keynote speaker of the event, Ed Heffernan. As the CEO of our parent company, he couldn’t stress enough how vital to success it was to foster a collaborative culture by retaining the right type of people. My experience at that event was what inspired me to initially apply to the internship at Epsilon.

How was your experience as a candidate going through the hiring process?

Throughout the interview process, I had a great experience from beginning to end. Every person I met with was lively and always more than willing to answer any question I brought up. It was a breath of fresh air to see how much the recruiters, as well as the employees, were more interested in finding the right type of innate qualities rather than the longest resume. It was clear from the start that they took pride in the people they hire from management level to the interns.

Do you have any advice for students on getting hired for an internship or full time role?

My advice would be to explore your role as much as possible. Don’t just wait for work to come to you. The people that take initiative and show that they’re eager to learn typically end up getting more experience and end up making connections throughout the company. Epsilon has a ton of resources so do your best early on to make the most of them.

What is your favorite part of your job?

The favorite part of my job is when I get to work on Quarterly Business Reviews. I enjoy it because it requires my team to do a deep dive analysis on past campaign performance while also allowing us to make high-level strategy recommendations. In my eyes, it’s the perfect blend of the right and left-brained thought process.”

What was the best part of being in the Intern or New Grad Program (or both)?

The best part about being an intern was getting exposed to such a diverse range of clients. Right from the beginning I got a lot of responsibility which continued throughout the summer. By the end of the program, I got to work on over ten accounts across five different verticals many of which were on the Fortune 500 list. Since every account has their own custom program, I was very lucky to gain that level of experience just from one summer of work.

Liz Stupay, Client Services Track

How did find out about Epsilon, and why did you choose to work here?

I found out about Epsilon at the career fair at my college. I chose to work at Epsilon for many reasons, I enjoyed everyone I interviewed with, I wanted to stay in Dallas and I really wanted to work in marketing. I didn’t know a whole lot about Epsilon when I first started but I really liked that it was a nationwide and global company that was in the digital marketing space.

How was your experience as a candidate going through the hiring process?

My experience with the Epsilon hiring process was great. I had an on campus interview followed by an interview on site at the Epsilon office. The HR team was really upfront and great about following through. The process was very seamless, another reason I chose Epsilon.

Do you have any advice for students on getting hired for an internship or full time role?

My advice would be to be confident in yourself and keep an open mind. Epsilon you may not think that you are qualified since you didn’t have a specific major but you can definitely still fit at Epsilon. When I applied I didn’t think I was qualified or had the right skill set but I was wrong. Academics are definitely important but having people skills and being able to collaborate well with others is just as important.

What was the biggest adjustment you had to make from college to the workplace?

The biggest adjustment for me was having a stricter schedule and working the typical work hours. Epsilon does a great job of giving a healthy work life balance so it ended up being an easy transition.

Are your daily responsibilities structured, varied day to day, or a combination of both?

My daily responsibilities are a combination of structured and varied. I have certain things that need to get done each day and each week, but being in a client service role there is always a new task or challenge popping up. Those new items are what keep my job interesting each day.

What is your favorite part of your job?

I work with emails and I love seeing it all come together. I am the main point of contact between the client, creative agency, the data team within Epsilon and the deployment team. There are a lot of moving pieces but once it all comes together it’s exciting to see the final product and also how that final message helps drive business.

How would you describe the office culture at Epsilon?

I hate to use such a generic word, but the company culture at Epsilon is friendly. I’ve been on two teams and worked in two different offices since I’ve been at Epsilon. Everyone has always been welcoming, helpful, and fun to be around. Although everyone is busy in their individual roles they are always willing to help you out and answer any questions you may have. About 6 months into being an AAE I was interested in learning about what other Account Executives and Account Managers on other teams did at Epsilon. I contacted a few in my office and set up a lunch. Both of them went out of their way to sit down with me and discuss their day to day roles. The Account Manager ended up being my boss later on!

What does the career path look like for someone in your role/on your team?

When I started at Epsilon I was an Associate Account Executive. I have since been promoted to Account Executive and then Account Manager. The next step for me would be a Senior Account Manager. Epsilon does a great job of training their new grads and setting them up for success to grow and progress.

What was the best part of being in the Intern or New Grad Program (or both)?

My favorite part of being in the New Grad Program was having such a large community of supporters including the other new grads, my mentor, and the recruiting team within HR. It was so great coming into the working world with 13 other peers. We were all new to the company and making the transition from college to work life. I’ve met so many other people through my new grad peers and have expanded my network within the company. If I ever have questions I usually reach out to one of my classmates before going somewhere else. I’ve made some really great friends through this program that I may not have made at another company. Another strong aspect of the new grad program is the mentoring system. My mentor was more senior within the company and had a very busy schedule. Yet, any time I put time on her calendar she always followed through and made time to meet me. Through her, I met a new grad a year older than me who was her other mentee. So I immediately had 2 mentors instead of one. Since I had such a great experience with the mentor program I ended up being a mentor myself. It’s really rewarding to give back to this awesome program.

Thomas Sundstrom, Database Development Track

Do you have any advice for students on getting hired for an internship or full time role?

Don’t be caught off guard by how technical and complicated marketing can be! Get exposed to SQL queries, relational databases, and the concept of big data.

What was the biggest adjustment you had to make from college to the workplace?

One of the biggest adjustments from college to the workplace is getting accustomed to not having extensive time off in the summer and winter. This is more than made up for by not having homework as an ever-present worry and getting to consistently work on things that are actually enjoyable!

What new skills have you learned since joining Epsilon?

As a Business Administration major, I have gained many technical skills I could not have ever imagined before becoming a developer. I can now query a relational database using SQL, manipulate files in LINUX, transform data in Ab Initio, truly use Microsoft Excel to my advantage, and analyze big data in Oracle. These were all foreign to me before my career here at Epsilon.

Are your daily responsibilities structured, varied day to day, or a combination of both?

When I started as an Operations Business Systems Analyst at Epsilon, my daily responsibilities were very structured. I would monitor daily database updates, set schedules, and troubleshoot routine errors. Now that I am a developer, my day-to-day tasks are quite varied. I can be fixing a critical production bug with my team one day and working on a month-long project the next. I enjoy the balance of some structure and variation.

What is your favorite part of your job?

I especially enjoy fixing production issues and minimizing the delay a bug or failure may cause to our daily operations. It is almost like a game or race to see how fast you can troubleshoot and fix things!

How would you describe the office culture at Epsilon?

The Epsilon office here in Colorado is very casual and friendly. Fellow employees are always willing to help and there is never a reason to be afraid to ask questions. This really accelerates learning as a new employee. The camaraderie here is also exceptional. It is common for teams to work hard together and solve pressing issues for a client in the morning, go for a walk together as friends on one of the surrounding paths in the afternoon, then finish off a productive day together back in the office.

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